![]() Check for other devices to see if they see the Seagate Central: Check from another computer, a mobile device, or a DLNA-supported device such as a SMART TV or a BLU-RAY player. If another device can see the Central on the network, then your computer is having problems communicating on the network properly.Make sure the Central is connected to the same network as your computer: If you are using more than one router, make sure the drive is connected to the same router as the computer you are using. Using the Seagate Central across different networks is not supported. Even with just one router, you can still have more than one network. Make sure that your computer, for example, is not connected to the Guest network. This would prevent you from seeing or accessing the drive properly.There are a few things to keep in mind when the drive is not detected on the network as it should: When the Seagate Central gets a solid green light on top of the unit, that means it sees itself as ready and joined on the network. Step 2: The Seagate Central gets a solid green light but is not seen on the network A solid green light, but the drive is still not detected: Please move to step 2. ![]() If after 7-10 minutes you still have an amber light, try powering off again, plugging the cables into a different LAN port on the router for the Ethernet cable, and a different outlet for the power supply. If you have a different Ethernet cable to try, try it. If you have a different power supply with output specs of 12V 2A, try it as well. If you still get a solid amber light, move on to step 4.
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